Q: What are your hours of operation?
A: Our phone lines are open 8 a.m. to 8 p.m. Eastern Standard Time, Monday thru Friday. You can also visit our secure dealer B2B site 24 hours a day 7 days a week at www.seawide.com.
Q: How late can I place an order and have it ship the same day?
A: Shipping cut-off is 3:00 p.m., Monday thru Friday, at each of our warehouses. This allows dealers on the east coast to place orders as late as 6:00 p.m. (ET).
Q: How do I gain access to your B2B dealer site?
A: Simply fill out a dealer application at www.seawide.com and submit your application. Once approved, a dealer password and log-in will be provided to our B2B site.
Q: How do I receive a copy of the Seawide master catalog?
A: You can download a copy at www.seawide.com or request a copy be shipped to you.
Q: How do I call one of your branch locations?
A: Call our toll free line 866-732-9433 and select one (1) to talk to someone from our knowledgeable sales team.
Q: Do you offer fulfillment services?
A: Yes, Seawide can act as your warehouse and ship products directly to your customers with your labels on the package. Call one of our sales team for more information.
Q: If I purchase products from you do I have to adhere to manufacturer’s MAP policies?
A: All of our customers must adhere to our suppliers MAP policies, which are posted on our web site.
Q: How do I become a dealer?
A: Visit our Become a Dealer page and download our dealer application or contact us toll free, 866-SEAWIDE (732-9433).
Q: How can I place orders?
Q: Does Seawide handle orders via EDI?
A: Yes! If you have an EDI ID number, getting set up is easy. Click here to get signed up.
Q: What if I need to return a product?
A: All product returns require an RMA. Go to email@example.com to obtain authorization.