Q: What are your hours of operation?

A: Our phone lines are open 8 a.m. to 8 p.m. Eastern Standard Time, Monday thru Friday.  You can also visit our secure dealer B2B site 24 hours a day 7 days a week at www.seawide.com.

 

Q: How late can I place an order and have it ship the same day?

A: Shipping cut-off is 3:00 p.m., Monday thru Friday, at each of our warehouses.  This allows dealers on the east coast to place orders as late as 6:00 p.m. (ET).

 

Q: How do I gain access to your B2B dealer site?

A: Simply fill out a dealer application at www.seawide.com and submit your application.  Once approved, a dealer password and log-in will be provided to our B2B site.

 

Q: How do I receive a copy of the Seawide master catalog?

A: You can download a copy at www.seawide.com or request a copy be shipped to you.

 

Q: How do I call one of your branch locations?

A: Call our toll free line 866-732-9433 and select one (1) to talk to someone from our knowledgeable sales team.

 

Q: Do you offer fulfillment services?

A: Yes, Seawide can act as your warehouse and ship products directly to your customers with your labels on the package. Call one of our sales team for more information.

 

Q: If I purchase products from you do I have to adhere to manufacturer’s MAP policies?

A: All of our customers must adhere to our suppliers MAP policies, which are posted on our web site.

 

Q: How do I become a dealer?

A: Visit our Become a Dealer page and download our dealer application  or contact us toll free, 866-SEAWIDE (732-9433).

 

Q: How can I place orders?

A: Orders may be placed directly on our B2B website , emailed to sales@seawide.com, faxed to 949-645-7204, or placed via phone to 866-SEAWIDE(732-9433).

 

Q: Does Seawide handle orders via EDI?

A: Yes!  If you have an EDI ID number, getting set up is easy.  Click here to get signed up.

 

 

 

 

 

 

 

Q: What if I need to return a product?

A: All product returns require an RMA.  Go to rma@seawide.com to obtain authorization.

 

 

 

Not a Seawide Dealer Yet? Become One!

Become a Seawide Dealer and enjoy these outstanding advantages:

  • Low wholesale pricing

  • Same-day shipping before 3:00 pm (local warehouse time)

  • Outstanding customer service

  • 24/7 on-line catalog

  • Seamless fulfillment service

Become A Dealer